Our Returns Terms and Guidelines is as follows:

- All returned items must be in original, resalable condition (unworn, unwashed, complete with original tags and/or packaging if applicable.)

- Returns can be submitted within 15 days of the delivery of the product.

- Any branded packaging is considered apart of the item being returned and thus is necessary to be maintained in original, resalable condition, as it is apart of the next customers' product experience.

- Please make sure all returned items are well packaged, so as not to be damaged in the post.

- If returning footwear, please ensure the box is protected with an outer packaging layer. Any boxes/packaging as considered to be apart of the product, therefore any damage may result in the return being refused.

- Please make sure that the returns form is enclosed with your goods - no form may result in your return not being processed. If you have forgotten to include your returns form, please contact Customer Service.

- We are not responsible for the return shipping costs of the items.

- We cannot take responsibility for items damaged or lost in the return transit. We strongly recommend using a tracked, insured postal service.

- If returning an item from outside of Canada, please clearly mark the package 'RETURNED GOODS', and ensure that the 'Return Goods' option is ticked on the customs declaration form, to prevent any import charges and taxes being applied.

- C-SQUARE is NOT responsible for any return custom charges made.